- Registered Users, Free Trials, Subscription, Billing, and Cancellation
1.1 Becoming a Registered User
You may register as a SHASHA registered user of the Website as a paid member (a “User“). To become a User, submit your email address to SHASHA and create a password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
1.2 Free Trials
Where applicable, your free trial period will commence by clicking ‘Start Free Trial’, selecting a plan, and completing the registration process. The free trial period of your subscription will last as specified. Free trials are for certain partnerships involving new members. SHASHA reserves the right, in its absolute discretion, to determine your free trial eligibility.
We will begin billing your payment method for subscription fees at the end of the free trial period of your subscription unless you cancel prior to the end of the free trial period.
You will not receive a notice from us that your free trial period has ended or that the paying portion of your subscription has begun. We will continue to bill your payment method for your subscription fee until you cancel.
Your SHASHA monthly or annual subscription, will continue month to month or year to year unless and until you cancel your subscription. You must have Internet access and provide us with a current, valid, accepted method of payment to use the SHASHA Subscription service. We will bill the subscription fee to your payment method. You must cancel your subscription before it renews in order to avoid billing of the next period’s subscription fees to your payment method. If you have any issues with cancelling your subscription on the website please e-mail [email protected] who will unsubscribe and end your membership manually.
We may, from time to time and at our sole discretion, offer a number of special promotional membership plans, including membership plans offered by third parties in conjunction with the provision of their own products and services. Some membership plans may have differing conditions and limitations, which will be disclosed at your registration or in other communications made available to you. Where the terms and conditions for those membership plans conflict with the terms and conditions set out herein, these Terms & Conditions shall apply.
1.4.1 Recurring Billing. By starting your SHASHA subscription, you authorize us to charge you a monthly or an annual subscription fee at the then-current rate, along with any other charges you may incur in connection with your use of the SHASHA service, to your Payment method.
1.4.2 Price Changes. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms & Conditions, any price changes to your service will take effect following email notice to you.
1.4.3 Billing Cycle. The subscription fee for our service will be billed at the beginning of the paying portion of your subscription unless and until you cancel your subscription. We automatically bill your payment method monthly or annually on the calendar day corresponding to the commencement of your subscription. Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your payment method has not successfully settled. In the event your subscription begins on a day not contained in a given month, we may bill your payment method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your SHASHA monthly subscription or membership plan on January 31st, your next payment date is likely to be February 28th, and your Payment method would be billed on that date. Your renewal date may change due to changes in your Subscription.
1.5 No Refunds
Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.
1.6 Payment methods
You may edit your payment method information by visiting our website and clicking on “Subscription“ under settings. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your payment method information or cancel your account, you remain responsible for any uncollected amounts and authorize us to continue billing the payment method, as it may be updated. This may result in a change to your payment billing dates.
You may cancel your SHASHA subscription at any time, and you will continue to have access to the SHASHA service through the end of your billing period. We do not provide refunds or credits for any partial subscription periods. To cancel, go to the “Subscription“ section under Settings in your SHASHA account. If you cancel, your subscription will automatically terminate at the end of your current billing period. If you have any issues with cancelling your subscription on the website please e-mail [email protected] who will unsubscribe and end your membership manually.
2. Passwords & Account Access
2.1 A User has access and control over the SHASHA account. A User’s control is exercised through use of the User’s password and therefore to maintain exclusive control, the User should not reveal their password to anyone, and should maintain control over the SHASHA enabled devices that are used to access the SHASHA service. In addition, if the User wishes to prohibit others from contacting SHASHA Customer Service and potentially altering the User’s control, the User should not reveal the payment method details (e.g., last four digits of their credit or debit card) associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
2.2 The SHASHA service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. By sharing the SHASHA service password or allowing others to access your account, the User agrees to be responsible for assuring that these household subscribers comply with these Terms & Conditions, and such User shall be responsible for the actions of the household subscribers.
2.3 You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the SHASHA website and not through a hyperlink in an email or any other electronic communication, even if it looks official. SHASHA reserves the right to place any account on hold anytime with or without notification to the subscriber or member in order to protect itself and its partners from what it believes to be fraudulent activity. SHASHA is not obligated to credit or discount a subscription for holds placed on the account by either a representative of SHASHA or by the automated processes of SHASHA.
- SHASHA Service
3.1 You must be 18 years of age, or the age of majority in your province, territory or country, to become a subscriber to the SHASHA service. Minors may only use the service under the supervision of an adult.
3.2 During your SHASHA subscription we grant you a limited, non-exclusive, non-transferable right to access the SHASHA service and view SHASHA content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
3.3 The SHASHA service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of SHASHA content.
3.4 You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorised in these Terms & Conditions) content and information contained on or obtained from or through the SHASHA service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the SHASHA service; use any robot, spider, scraper or other automated means to access the SHASHA service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the SHASHA service; insert any code or product or manipulate the content of the SHASHA service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the SHASHA service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of the SHASHA service if you violate these Terms & Conditions or are engaged in illegal or fraudulent use of the SHASHA service.
3.5. The quality of the display of the SHASHA content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD. Default playback settings on cellular networks exclude HD. The minimum connection speed for SD quality is 0.5 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin watching SHASHA content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your SHASHA-ready device.
3.8 SHASHA software is developed by, or for, SHASHA and is designed to enable viewing of SHASHA content through SHASHA-ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the SHASHA and related third-party software.
- Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the UK. These terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of your local jurisdiction.
5.. Use of Information Submitted
SHASHA is free to use any comments, information, ideas, concepts, reviews, techniques or any other material contained in any communication you may send to us (“Feedback“), including responses to questionnaires or through postings to the SHASHA service, including the SHASHA website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the SHASHA service. In addition, you agree not to enforce any “moral rights“ in and to the Feedback, to the extent permitted by applicable law. Please note SHASHA accepts submitted materials, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to SHASHA.
- Customer Support
If you need assistance of any kind please e-mail us on [email protected]. Please note we’re a very small team with some more complicated issues needing to be outsourced so we may on occasion take longer than we’d like to get back to you.
SHASHA respects the intellectual property rights of others and expects its Users to do the same. SHASHA enforces third party’s intellectual property rights and can, in appropriate circumstances, suspend or terminate the accounts of subscribers, members or Users who are repeat infringers. If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the SHASHA website by e-mailing us on [email protected]
9. General Terms & Conditions
9.2 Promotion Codes
Any promotion code or offer provided on the Website or via any Device cannot be used in conjunction with any other promotion code or offer, past or present.
9.3 Indemnity by you
You agree to indemnify and hold SHASHA, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with your purchase or use of any product or services, or any violation of this Agreement or of any law or the rights of any third party.
9.4 Disclaimer of Warranties
SHASHA makes no warranties of any kind, express or implied, with respect to any films made available on this site. Films and movie gifts are provided or sold “as is” and SHASHA disclaims any and all representations and warranties, whether express or implied, including without limitation implied warranties of title, merchant, ability, fitness for particular purpose or non-infringement. SHASHA cannot guarantee and does not promise any specific results from use of products or services. SHASHA does not represent or warrant that products, services, or any part thereof, are accurate, complete, reliable, current or error-free or that products or services that are downloaded from the site are free of viruses or other harmful components. Therefore, you should exercise caution in the use and downloading of any such content or materials and use industry-recognized software to detect and disinfect viruses.
9.5 Limitations on Liability
Except in jurisdictions where such provisions are restricted, in no event will SHASHA or its directors, employees or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your purchase or use of any products or services, even if SHASHA is aware or has been advised of the possibility of such damages.